
Service Terms and Conditions
- Mutual Agreement: The service is provided based on mutual agreement, ensuring clarity and satisfaction for both the service provider and the client.
- Additional Fee for Areas Outside Tallinn: A surcharge applies to massage services ordered outside Tallinn. The fee depends on the distance and ensures high-quality service accessibility regardless of location.
- Holiday Surcharge: A 50% surcharge applies to bookings made during holiday periods, allowing clients to enjoy massage services even on special occasions.
- Pregnancy Notification: Clients must inform about pregnancy when booking a massage to ensure a safe and personalized service.
- Parking Availability: The client is responsible for providing a suitable parking space for the massage therapist to ensure a smooth service experience and maintain high quality.
Booking Cancellation Policy
- Cancellation at least 48 hours in advance: Clients must cancel their booking at least 48 hours before the scheduled appointment.
- Late cancellation: If a booking is canceled less than 48 hours before the scheduled appointment, the full price of the massage must be paid.
- Stebby users: Pre-purchased tickets via the Stebby portal will be considered used if the booking is canceled less than 48 hours before the scheduled appointment. In this case, the ticket cannot be reused or refunded.
- Exceptions: In exceptional cases (e.g., sudden illness), clients may contact the service provider to discuss an alternative solution. However, the service provider has the right to decide whether to make an exception to the standard cancellation policy.